Shipping policy
At TrueScottish, we strive to make your shopping experience seamless and ensure your purchase reaches you promptly and securely.
Processing Time:
- All kilts are custom-made with care. Please allow 7-10 business days for crafting your order before it is shipped.
Shipping Times:
- Standard Shipping: 10-15 business days (depending on your location).
- Express Shipping: 3-7 business days (available at checkout for an additional fee).
Shipping Costs:
- Standard shipping is free worldwide.
- Express shipping rates will be calculated at checkout based on your location.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email to monitor your shipment every step of the way.
Customs and Duties:
International orders may be subject to customs duties or taxes upon arrival. These charges are the responsibility of the customer and vary by country.
Lost or Damaged Shipments:
If your order is lost or arrives damaged, please contact our support team immediately at [insert email]. We’ll work with you to resolve the issue promptly.
Thank you for choosing TrueScottish. We’re honored to be part of your journey in embracing Scottish tradition and style.